Frequently Asked Questions
Everything you need to know about your CLARINE shopping experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As our collections vary in fit, we recommend checking the individual size chart for every item before purchasing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request for a refund or a size exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix sooner.
Do you ship internationally?
Yes, CLARINE ships to over 50 countries worldwide. International shipping times and costs vary by destination and will be calculated during the checkout process.
How should I care for my CLARINE garments?
To ensure the longevity of your pieces, please follow the care instructions on the inner label. Most of our delicate fabrics require hand washing or a gentle machine cycle in cold water.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.